Shipping Policy

Where Do We Ship?
We offer complimentary worldwide shipping on every order! Our products are carefully packaged and shipped to destinations across the globe, although delivery times may vary depending on your location.

Estimated Delivery Times
After you place an order, we need time to prepare your order for you. Generally speaking, our delivery time is as follows:
The FOM1600 model will be dispatched within 7 to 14 days, and the FOM2200 model within 30 days;
When the goods are dispatched, the arrival time depends on the transportation speed of the express delivery.The time it takes for your order to reach you after shipping depends on your location.

Tracking Your Order
After your express delivery is dispatched, we will send you an email with the name of your express delivery service provider and the tracking number. You can use the official website of this express delivery company or call it to track your package.

Lost Packages
In the unlikely event that your order is lost in transit, please contact our customer service team, and we will assist you with the necessary steps.